the fullcube platforM delivers:

Fullcube is helping brands transform their customer relationships

  • Enables Publishers, Media & Entertainment brands, Sports teams & Leagues, And Professional Organizations with an Amazon-like credit card-on-file relationship with their customers
  • Provides An Infrastructure That Creates A Premium Membership offering And Integrates Multiple Subscription Offerings Into A Single Hierarchy Through The Bundling Of Digital Content, Commerce, Event And Experiential Assets
  • enables the upselling or saving of Members or Subscribers into any one of your Membership offerings for increased retention and LTV
  • Delivers automated Customer Touch points (email, SMS, Push Notifications) during Membership, along with both pre and Post Membership for acquisition or reactivation
  • Provides a Native mobile app experience for Memberships to deliver value where customers are spending more of their time

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Membership Management

Credit
Card-on-File
  • Enable strategic "offline to Online" payments strategy in PCI-compliant way
  • Establish Amazon-like single Credit Card-on-File for all memberships and commerce
  • Offer automated ACH payments as a hybrid (online without card) alternative
One Time & Recurring
Payments
  • Frictionless commerce using subscription/membership credit card-on-file
  • Recurring membership payments with flexible installment amounts and terms
  • Automated recycling of failed credit card billings and Account Updater service
Trials & Review
Periods
  • Offer pre-billing trials of membership offerings in days, weeks or months
  • Offer post-billing money-back guarantee review periods for membership offerings
  • Enable high-touch communications based and and around trials and reviews
UpSell & Save
subscriptions
  • Leverage single Audience database to upsell into more premium memberships
  • Downsell or save canceling members into lower priced offerings
  • Consolidate Service Center functions to support all member relationships

Integrated Workflows
For Circulation Teams

Sample Workflow #1
"Customer Service Workflow"
(Click thumbnail for full-size)

Sample Workflow #2
"Member Acquisition Marketing"
(Click thumbnail for full-size)

The Fullcube platform can connect with any existing API-based system to deliver a single workflow for each and every marketing campaign and operational processes creating triggered and automated workflows saving significant time and money.

Typical Workflows may include integrations such as:

Member Management

Scalable MongoDB database of record for capturing all member data including demographics, transactions, operations, communications, fulfillments and more.

Multi-channel marketing campaign management tools for sourcing and tracking cohort group Cost-per-Acquisition, marketing ROI, and member Lifetime Value.

State of the art Angular.js UI/UX for CRM-like accessing and management of Audience data by Customer Service departments and functions.

End to end Audience engagement communication streams for the life of the relationship through personalized Email, SMS and pushed web chats.

Cohort Analysis / Business Intelligence

fullcube In the Press

How This Old House Plans to Boost Subscription Revenue (5/9/2016)

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TCM Festival Cements Bonds With Viewers, Announces SVOD FilmStruck (5.5.2016)

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Inside the meeting that landed this Charlotte startup's CEO on a red carpet in Hollywood (5.4.2016)

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TCM Fest really does have something for everyone (5.3.2016)

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Here's how a startup helped launch Turner Classic Movies' fan club (5.2.2016)

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Turner Classic Movies Targets Super Fans (4.27.2016)

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Turner Classic Movies Launches TCM Backlot (4/27/2016)

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Fullcube Nets $1.15M Seed Round (3.8.2016)

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